Some of my readers may have experienced this message or a similar message that would end up freezing their iPad or tablet. Obviously, non-pad users wouldn't receive an Appleerror message, but their tablet would get a "you won a prize" and then freeze until you agreed to the message box. I became suspicious yesterday when this message reappeared. It's such a nice, neat message and only a phone number. Apple, the king of technology companies, would certainly offer a website, wouldn't they? While neighbor Judy was over, we were discussing issues when reading this blog. I pulled out my iPad and sure enough, the message returned. We called the number and while it was a female voice, the spiel was about the same for the Windows failure scam phone calls last summer!
After Judy left I investigated further and learned about resetting my tablet, and what I'd lose, etc. etc. So while eating dinner, I hit the big button to reset. My important documents and websites I keep limited to my desktop. The only things I could lose would be pictures and my notes of websites for this blog and handy household memos, such as sink measurements for a new dish strainer! Exciting stuff.
The only item lost that disappointed me was the photo wallpaper shot of me with my daughters on the oldest's wedding day. Lo and behold! I found another good shot from when we did tea at the Drake a few years back!
Today, however, after more investigation last night, I went to my local Apple Store to have my laptop and iPad scanned for a virus. The technician indicated that the message above is an Adware gimmick.
To fix this and other gimmicks that freeze the deice:
a) go to Settings;
b) find Safari (Apple users);
c) hit: Clear Website History and Data.
Some of you who had issues, I know, do not have Apple products. Since it's an Adware annoyance, find your settings and clear your web data and history as well.
My equipment scanned clean. So I either did a good reset or they were never really infected. Yeah!
I apologize for any worry or grief that I may have sent your way. I kept trying to fix the problem, but with good luck and a bit of learning, it's done now.
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